NORFOLK -- For more than a year, Jill Young has worried for the safety of neighborhood children because of a 4" severed cable sticking out of the ground at her Norfolk home.
She's wondered who owned it and has made calls to Cox Communications, Verizon, the city and even SPSA.
"No one will give us an answer," she said.
The problem started two years ago when a wild thunderstorm knocked down a large oak tree in her front yard.
She says the city filled the hole left by the uprooted tree and then she started seeing the black sheath underground copper cable.
Young immediately saw it as a safety hazard for kids who like to play on the sidewalk.
The city covered the spot with a construction cone and it was in her yard for more than a year.
Still she got no answers, so Young called the 13News Troubleshooters. We contacted Norfolk Public Works, which investigated the situation. 13News learned that Verizon owns the cable and the company is now fixing the problem, much to Young's relief.