Troubleshooter
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Troubleshooter: Seller beware when turning old cell phones into cash
Some customers are unpleasantly surprised when they get low offers for their cell phones.
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TROUBLESHOOTER: Watch out for big cash offers for your old cell phones
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Phone fiasco delays unemployment benefits
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Troubleshooter: Va. Beach public safety questioned over emergency radios hiccups
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Troubleshooter: 13News viewer helps rental scheme victim
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Troubleshooter Portsmouth woman loses big money in rental house rip-off
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Download the Hampton Roads Severe Weather App. Free!
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Troubleshooter: Local woman may lose $458 after free car wash
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Troubleshooter: Insurance settlement falls short for local woman
About our Troubleshooter
Janet Roach is an award-winning journalist who has been anchor and reporter at WVEC since 2002. Janet helps cut through the red tape to get you answers. Whether taking on businesses or government agencies, Janet helps resolve problems for neighborhoods and individuals.
Got Trouble?
Contact The Troubleshooter
When everyone shuts the door, but you know you're right, Troubleshooter can help get you answers.
Email US AT troubleshooter@wvec.com
Or Call 757-628-6293
You Paid For It
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Credit: Charlie Hatfield, 13News
You Paid For It: Franked Mail
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In the age of technology, thousands often spent on Congressional mailings
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You Paid For It: Chesapeake Light Tower
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You Paid For It: Pricey Manual
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From laptops to snow plows, hundreds of items gone from city inventories
