Navy Call Center for claims, questions:
From 8:00 a.m. to 5:00 p.m.
1-866-345-8179 and 444-4557
Navy claims help:
At Mayfair Mews
8:00 a.m. to 5:00 p.m.
Navy lawyers on site
Download Navy claim form:
For help filling out form, call 341-4583
Open 7:00 a.m. to 5:00 p.m.
Compensation checks ready:
Residents contacted by the Navy can pick up their checks at the Virginia Beach Law Enforcement Training Center at 411 Integrity Way.
Mayfair Mews Apartments residents’ vehicle pick-up:
7:00 a.m. to 7:00 p.m.
Virginia Beach Convention Center
1000 19th Street
Only registered owners will be able to pick up vehicles Must have proper ID
Portable DMV on scene Monday and Tuesday
10:00 a.m. to 7:00 p.m. for people to get IDs from
After Tuesday, contact city Public Information Center at 757-385-3111 to locate vehicles.
Repot Jet Debris:
Virginia Beach Emergency Communications at 311, 757-385-5000 or 911
Do not touch
Red Cross Help Line:
757-536-9859 always open
Virginia Beach Department of Human Services:
For help with mental health services or to obtain medications lost in the accident, call 757-437-3608