PORTSMOUTH-- Joe was training with Chris Cowden, a Harley-Davidson technician who is so experienced, Harley has called him for engine information.
Cowden has worked at Bayside Harley-Davidson in Portsmouth for 13 years and loves his job!
"It's a good responsibility, it's a big responsibility, because these people are entrusting us with their safety. There's only two wheels, so there isn't as much room for error with bikes as there is when I was working on cars," said Cowden.
The motorcycle Joe was working on came out of the "garage-ma-hall," as they call it at Bayside. It needed a simple oil change. Joe thought it was going to be a basic job.
Chris said to undo the dipstick handle to allow the oil to drain faster. That's when Joe ran into a slight problem.
"Go ahead and slide the pan as far forward as you can," urged Cowden.
Cowden slid the pan, unbeknownst to Joe, so Joe slid it even further. Uh-oh! There was a big puddle of oil now next to the pan. All this drama and Joe was only changing the oil.
"It takes somebody who is meticulous, pays a lot of attention to detail and is patient, because a lot of this work is routine work. Oil changes are oil changes and tires are tires," said Bayside Harley-Davidson General Manager Kevin Johnson.
Finally, it was time to fire it up and return the oil-changed Harley to the "garage-ma-hall."
"As a rule, they don't break down like they used to. They are more reliable. And you just get on them and go and have fun," said Johnson.
It was a short trip back for the motorcycle, but when Cowden was asked how Joe would do working on Harley's, his answer was even shorter.
"You need a lot of work," said Cowden. "It's the attitude. Attitude is everything," concluded Cowden.