Testers say federal health care website runs slow

Testers say federal health care website runs slow

Credit: Associated Press

Testers say federal health care website runs slow

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by Associated Press

WVEC.com

Posted on March 26, 2014 at 6:49 AM

Updated Wednesday, Mar 26 at 7:21 AM

WASHINGTON (AP) -- A little patience might be a good idea if you're trying to get covered under President Barack Obama's health care law these last few days before the March 31 deadline.

HealthCare.gov runs slowly when compared with major private health insurance websites. That's according to an analysis for The Associated Press by Compuware, a company that measures website performance.

The tests from computers used by consumers found that the time it takes the home page for HealthCare.gov to load averaged nearly nine seconds nationally over a seven-day period that ended Tuesday. The time for leading private health insurance websites averages just under five seconds.

The administration says its own tests show response times of less than half a second.

Meantime, people who've started applying for health insurance but aren't able to finish before the March 31 enrollment deadline will get extra time, the Obama administration has announced.

The White House is scrambling to meet a goal of 6 million signed up through new online markets that offer subsidized private health insurance to people without access to coverage on the job. The HealthCare.gov website got more that 1 million visitors Monday, and the administration also wants to prevent a repeat of website problems that soured consumers last fall.

AP-WF-03-26-14 0716GMT

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