PORTSMOUTH -- If you are a regular driver in the Downtown or Midtown tunnels, you may want to pay a visit to the Elizabeth River Tunnels Project's new "Customer Service Center" in Portsmouth. The center, located at 700 Port Centre Parkway, is a new facility which will sell you an E-Z Pass transponder or allow you to register your car for "Pay-by-Plate" tolling.
The center is open Monday-Friday from 7 AM to 7 PM.
Here is some information about the upcoming tolling from ERT:
E-Z Pass passenger vehicles using either the Downtown or Midtown tunnels will pay $1.59 (off peak) and $1.84 (peak period). Heavy vehicles with three or more axles will pay $4.77 (off peak) and $7.36 (peak period)
Upon completion of the MLK Freeway Extension, E-ZPass toll rates on the MLK will be $0.50 when used in conjunction with a tunnel or $1.00 independently.
*A vehicle taking a local trip in Portsmouth entering or exiting the MLK Extension from the High St. or London Blvd. ramps within 10 minutes will not pay a toll.
Drivers who choose not to obtain an E-ZPass can become a registered Pay by Plate account holder or unregistered user. Registered Pre-Paid Pay by Plate customers using the tunnels will pay a reduced processing fee of $1.59 per trip (in addition to the toll). Unregistered Pay by Plate customers using the tunnels will pay an additional $3.18 processing fee per trip (in addition to the toll). Unregistered Pay by Plate customers using the MLK Extension only will pay an additional $1.00 processing fee per trip.
Hampton Roads residents who register for a new E-ZPass Virginia account by Jan. 3, 2014 will get 5 free trips through the tunnels to use by June 30, 2014. For more details on this promotion, visit the ERT Customer Service Center page on our website.