Ahead of tunnel tolls, Elizabeth River Project opens customer service center

Ahead of tunnel tolls, Elizabeth River Project opens customer service center

Ahead of tunnel tolls, Elizabeth River Project opens customer service center

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by 13News Now

WVEC.com

Posted on November 6, 2013 at 7:06 PM

Updated Wednesday, Nov 6 at 7:54 PM

PORTSMOUTH -- If you are a regular driver in the Downtown or Midtown tunnels, you may want to pay a visit to the Elizabeth River Tunnels Project's new "Customer Service Center" in Portsmouth. The center, located at 700 Port Centre Parkway, is a new facility which will sell you an E-Z Pass transponder or allow you to register your car for "Pay-by-Plate" tolling.

The center is open Monday-Friday from 7 AM to 7 PM.

Here is some information about the upcoming tolling from ERT:

E-Z Pass passenger vehicles using either the Downtown or Midtown tunnels will pay $1.59 (off peak) and $1.84 (peak period). Heavy vehicles with three or more axles will pay $4.77 (off peak) and $7.36 (peak period)

Upon completion of the MLK Freeway Extension, E-ZPass toll rates on the MLK will be $0.50 when used in conjunction with a tunnel or $1.00 independently.

*A vehicle taking a local trip in Portsmouth entering or exiting the MLK Extension from the High St. or London Blvd. ramps within 10 minutes will not pay a toll.

Drivers who choose not to obtain an E-ZPass can become a registered Pay by Plate account holder or unregistered user. Registered Pre-Paid Pay by Plate customers using the tunnels will pay a reduced processing fee of $1.59 per trip (in addition to the toll). Unregistered Pay by Plate customers using the tunnels will pay an additional $3.18 processing fee per trip (in addition to the toll). Unregistered Pay by Plate customers using the MLK Extension only will pay an additional $1.00 processing fee per trip.

Hampton Roads residents who register for a new E-ZPass Virginia account by Jan. 3, 2014 will get 5 free trips through the tunnels to use by June 30, 2014. For more details on this promotion, visit the ERT Customer Service Center page on our website.

 

 

 

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