UPDATE 1/14: After three weeks without heat, a new boiler will be installed Wednesday at Newport News Luxury Apartments - formerly known as Newport Towers.
The boiler at the high rise apartment building broke Christmas Eve. To give tenants at least some heat, management purchased 101 electric space heaters, one for each apartment that was occupied.
"Hopefully by tomorrow afternoon everybody will have heat," said apartment manager Lee Bagwell.
"We're going to give tenants a week of credit on their rent for their inconvenience," he added.
NEWPORT NEWS -- Residents of a Newport News high-rise building are using electric heaters to stay warm after the boiler broke on Christmas Eve.
The general manager of Newport Towers, Lee Bagwell, says 101 heaters have been distributed to residents.
Bagwell says a new $40,000 boiler has been put on rush order, but because of the holidays it has been delayed. There is currently no ETA on its arrival, Bagwell says.
Once the boiler arrives it will take a crane to put it in place.
Some residents tell 13News Now they are frustrated and concerned with the temperatures turning cold this week. Others says management is doing the best they can.
"I wasn't concerned about it because the temperature was nice and they went out to get heaters and the building is fairly warm," said tenant Donald Martin.